Frequently Asked Questions
When Connecting to Aurora University, you may see this message:
“The connection attempt could not be completed” The Credentials provided by the server could not be validated. We recommend that you terminate the connection and contact your administrator with the information provided in the details. You may still connect but doing so exposes you to security risk by a possible rogue server."
The security alert lets you know that the server you are connecting to is not necessarily a trusted source. You can connect to the AuroraUniversity network by confirming that you are connecting to an Aurora University server and trusting the VeriSign security certificate. To do this: Open the Details for the security message Confirm that the Radius Server is nps1.aurora.edu or nps2.aurora.edu If it matches the details displayed on your computer, then you can safely click Connect and use the AuroraUniversity wireless network. If the Radius Server is not nps1.aurora.edu or nps2.aurora.edu, click Terminate and contact ITS at firstname.lastname@example.org or 630-844-5790
1. Navigate to settings>WIFI
2. Select “AuroraUniversity” if you have an AU account. If you do not have an AU account, select “AuroraUniversityGuest” and view the Acceptable Use Policy. Once accepted, you are now connected to “AuroraUniversityGuest”.
3. Enter your Aurora University username and password. Do not include “@aurora.edu” in your username. Select “Join” on the top right of your screen.
4. A certificate will show up on your screen, please confirm “Common Name: nps1.aurora.edu” is listed under “More Details” and select “Join” at the top right of your screen.
5. You are now connected to Aurora University WIFI. If you have any questions or problems please contact email@example.com or call the IT Help Desk at 630-844-5790.
1. Navigate to Settings> WIFI
2. Select “AuroraUniversity” if you have an Aurora University account. If you do not have an Aurora University account, select “AuroraUniversityGuest” and view the Acceptable Use Policy. Once accepted, you are now connected to “AuroraUniversityGuest”.
3. Enter your Aurora University username under identity. Do not include “@aurora.edu” in your username. Leave anonymous identity empty and select PEAP for authentication. CA certificate should be set to “Do not validate”. Select “Connect” on the bottom right of your screen.
4. You are now connected to Aurora University WIFI.
Chromebooks are not joined to the AU domain and are not able to automatically detect certain authentication types for connecting our WiFi networks.
These instructions apply to the following Aurora University WiFi SSIDs: Aurora University, AU Woodstock Center, Aurora University OC, GWC Wireless and Spartan Athletic Park SSID: Aurora University (if you are at Woodstock, “AU Woodstock Center” is the SSID)
EAP Method: PEAP
EAP Phase 2 Authentication: Automatic
Server CA certificate: Default
Identity: ENTER YOUR AU USERNAME
Password: ENTER YOUR AU PASSWORD
Anonymous Login: LEAVE BLANK
If you have never connected to the SSID on this device before, the Chromebook may default to EAP method LEAP- LEAP will not work, EAP Method needs to be set up to PEAP.
After the first time you’ve logged in successfully, the Chromebook should default to PEAP going forward.
1. Right click on the WiFi icon on the lower right of your screen and click “Open Network and Sharing Center”.
2. Next click on “Manage wireless networks” a window will pop up; you will need to hit “Add” near the top of the screen. Next, click on “Manually create a network profile” Make your settings exactly the same as the picture listed below for the Orchard Center. If you are wanting to connect to Woodstock type “AU Woodstock Center” under Network name.
3. Hit “Next”. You should have a screen that says “Change connection settings” Click on that box then another screen will pop up. Please check the box that says “Connect automatically when this network is in range” At the top go to Security and click “Settings” right next to where it says “Choose a network authentication method:”
4. Click on configure then uncheck the box that says “Automatically use my Windows logon name and password (and domain if any).” Hit OK until you get back to the window from the previous step and hit “Advanced Settings”
5. A window will show up, check the “Specify authentication mode” box if it is not already. Hit the drop down and choose user authentication hit OK out of everything and hit close. A message show pop up from the WiFi icon on your taskbar hit connect or type in your credentials and you should now be connected to “Aurora University OC” or “AU Woodstock Center”